Telephone Sales (Office)
Angel Fulfilment Services is a specialist telemarketing, contact centre and fulfilment agency based in Lostwithiel, Cornwall, recruiting both on site and home-based across the UK for the teams that handle supporter and customer conversations for more than 50 UK charities and brands.
OTE up to £36,000 FTE · Warm Outbound Leads · Purpose-Driven Sales
Make your sales skills count for something meaningful.
We are expanding a high-performing outbound fundraising team working on behalf of major UK charities. This is an opportunity for experienced sales agents and fundraisers who enjoy target-driven environments and want their work to have genuine social impact.
This role is ideal for individuals who are motivated by performance, structured in their approach, and experienced in telephone sales or fundraising.
What you will be doing
- Handling warm, pre-qualified leads (no cold calling)
- Engaging supporters in empathetic but fundraising-led conversations
- Managing objections and closing effectively
- Representing respected UK charities with accuracy and professionalism
- Achieving campaign-specific KPIs and targets
- Maintaining industry and internal compliance standards
Income Structure
- NLW base pay up to £12.71/hr (depending on age)
- Performance incentives structured to achieve up to £36,000 FTE for consistent high performers (pro-rata based on 40 hrs/wk)
- Strong lead flow + structured coaching
- High performers consistently convert warm leads to committed regular donors
Who we want to hear from
- At least 12 months experience in sales, fundraising, or phone-based sales and conversion
- Confidence working to KPIs and targets
- Professional objection handling & rapport building
- Ethical communication — balancing persuasion with integrity
If you have previously worked in sales (B2C, B2B, contact centre, telecoms, energy, financial services, fundraising or agency-based environments) you will be at a strong advantage.
Working Structure
- 20-45 hours/week available
- One weekend shift required
- Temp-to-perm (initial 3 months)
Why top performers choose us
- Warm leads only
- Clear earning pathways & coaching
- Reputable charities & high donor affinity
- Supportive performance culture
Job types: Full-time, Temp to perm
Contract length: 3 months
Pay: £26,000 - £36,000 per year
Benefits: Company pension
Angel may collect personally identifying information from individuals who apply for roles within the organisation. This can include contact details, employment history, qualifications, and any other information provided as part of the recruitment process. Angel uses this information solely for assessing suitability for employment, communicating with applicants, and fulfilling legal or regulatory requirements related to hiring. Angel retains recruitment information only for as long as necessary to complete the hiring process or as required by law and does not disclose such information except as described in this policy.