Join our team
For 20 years we've been the friendly voice behind some of the UK's best-loved charities and businesses - answering their calls, handling their live chat and getting their post out of the door. We're a Cornish team of real people (no chatbots here), and we look after each other the same way we look after our clients: full training, flexible shifts, and plenty of room to grow. Whether you're picking up the phones, packing orders or supporting the team behind the scenes, you'll find a warm welcome and a proper career here.
The benefits of working with us
Flexible
Working patterns that fit around your commitments - flexible shifts on a weekly rota, Monday–Sunday, 8am–10pm, with working from home options available.
Rewarding work
Raise funds for the UK's leading charities, helping people, animals and causes that need support. Every conversation you have makes a real difference.
Supportive
Support when you need it - our managers are here to support and coach you every step of the way, helping you feel confident on the phone and at your best.
Opportunities to progress
We promote from within - all of our Senior Management Team started out on the phones.
Staff benefits
Free on-site parking, a 2-minute walk from Lostwithiel train station, flexible working hours and a relaxed dress code.
Full training provided
You'll be trained by our own team from day one, so you start with everything you need to do the job well. No experience necessary.
What it’s like to work here
Roles we are recruiting for right now
Every role below is open today and comes straight from our recruitment system, so nothing here is a job that has already gone. Read the full details and apply in about five minutes.
Telephone Sales (Remote)
OTE up to £36,000 FTE · Warm Outbound Leads · Purpose-Driven Sales Make your sales skills count for something meaningful.
Telephone Sales (Office)
OTE up to £36,000 FTE · Warm Outbound Leads · Purpose-Driven Sales Make your sales skills count for something meaningful.
Your questions, answered
Do I need previous fundraising or call centre experience?
No. Experience in fundraising, sales or customer service is an advantage, but it isn't essential for our phone-based roles. Our in-house training team will give you everything you need - most of our team started with no contact centre background at all.
What training will I get?
You start with a full induction covering the charities we work with, our systems and how to hold a warm, confident conversation. After that our coaching team stay with you - regular one-to-ones, side-by-side support and refresher sessions whenever you want them.
What are the working hours?
We're open Monday to Sunday, 8am to 10pm, and shifts are set on a weekly rota. We'll talk through the patterns that fit around your commitments - plenty of our team work school hours, evenings or weekends only.
What happens after I apply?
A member of our recruitment team reviews your application and gets back to you, usually within a few working days. If it looks like a good fit we'll arrange an informal chat to talk through the role and answer your questions.
Is there room to progress?
Very much so. We promote from within wherever we can - most of our Senior Management Team started out on the phones, and there are routes into coaching, team leading and our incentivised Sales Team.