About us

A specialist team, built for conversations

For more than 20 years, Angel has been the home of the conversation.

Based in Lostwithiel in Cornwall, we are a specialist response handling, telemarketing and fulfilment agency, helping organisations build meaningful connections through high-quality, human conversations.

We partner with leading charities and commercial organisations across the UK to deliver outbound, inbound and fulfilment services that support every stage of the customer and supporter journey - from acquisition through to long-term engagement and retention.

How we work

We combine experienced people, in-house technology and dedicated account management to deliver campaigns that are tailored, measurable and continually optimised.

Every conversation is underpinned by robust training, quality assurance and compliance, ensuring we represent our clients with professionalism, empathy and integrity at all times.

Our experience

With more than 60 years of combined experience within our senior management and account teams, we bring deep sector knowledge and operational expertise to every partnership.

From our roots in Cornwall to supporting over 50 leading charities nationwide, we've built our reputation on delivering conversations that make a genuine difference - for our clients and the people they serve.

Angel 20th Anniversary
Disability Confident Committed
ISO 27001:2022
Legacy Campaign of the year 2024 & 2026
ICO — Information Commissioner's Office registered
ICMI Top 50 Companies for Customer Service
PCI DSS compliant

Let's start a conversation

Tell us about your business and we'll build a package around the calls, chats and fulfilment you need.

Get in touch